At ITrust Finserv, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information when you interact with our website or apply for our services:

• Personal details such as name, email address, phone number, and address
• Financial information provided during a loan application or consultation
• Identity and income documents submitted for loan processing
• Technical information such as IP address, browser type, and device information

2. How We Use Your Information

We use the information collected for purposes including:

• Processing and facilitating your loan or consultation requests
• Sharing relevant details with our lending partners and financial institutions for loan evaluation
• Communicating with you regarding your application status, offers, and services
• Improving our website, services, and customer experience
• Sending newsletters, offers, or updates, where you have opted in
• Complying with legal and regulatory requirements

3. Sharing of Information

We do not sell your personal information. We may share your information with:

• Partner banks, NBFCs, and financial institutions for the purpose of loan processing
• Service providers who assist us in operating our website and services
• Government or regulatory authorities where required by law

4. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal and financial information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Cookies

Our website may use cookies to enhance your browsing experience, analyze site traffic, and understand visitor preferences. You may choose to disable cookies through your browser settings, though this may affect certain website functionalities.

6. Your Rights

You have the right to access, correct, or request deletion of your personal information held by us, subject to applicable law and any ongoing loan or regulatory obligations. To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites and encourage you to review their privacy policies separately.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. Any updates will be posted on this page, and continued use of our website signifies your acceptance of the revised policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us at support@itrustfinserv.in or call us at +91 8109242662.